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We are very grateful to have the opportunity to work with Meritain Health as our benefits administrator, and we value their company structure and philosophy for a competent team approach for customer service and client services. From the onset, after experiencing troubles and delays with our current TPA, the personalized, caring, detailed discovery session from the entire Meritain Health team made us feel confident we would have the service and support needed by our organization. Since day one, we are routinely reminded of our decision to switch to Meritain Health, and are grateful for the interactions, notifications, timely processing and inquiry resolution from our benefits team. This includes proactive, competent and professional client support services, to responsive, consistent and valuable account management, to accurate, reliable IT support and reporting. And it all started with the perfect guidance from our thoughtful, experienced, ever-mindful implementation specialist. The employee experience enhancements include the 24/7 on-call support services, informative and efficient website support, and personalized web portal access. We are pleased with our choice of Meritain Health!

 

Director of Finance
--healthcare company

 

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