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Customer Service

From our efficient and accurate claims processing to our prompt solutions to client and member concerns, Meritain Health’s high-touch service through our client service teams is what sets us apart from the competition.


We assign a multi-tier service team to each client. This helps ensure individuals extensively familiar with the benefits plan provide all day-to-day service activities–such as claims processing and member support.


Our proprietary claims platform, automated phone system and Web portal are fully integrated. This adds to the speed and accuracy of our claims processing and customer service capabilities, and also helps ensure our members and employers receive the best possible service.


Questions about your benefits or claims? We can help!