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Member Services

Contact us

Your health and your ability to access your information is important to us. Do you have any questions about your benefits? We're happy to help. To reach us by phone, simply dial the toll-free number on the back of your ID Card.

Access your information quickly

For 24-hour access to your personal health information, simply log in to your account at Meritain/Members. If you haven't yet created an account, you can register today by visiting Meritain/Members. and following the prompts. Have your ID Card with you so set-up is fast and easy.

Below are a few items to which you will have access once you register:

  • Claims history
  • Doctor/hospital locator
  • Explanation of benefits
  • Health and wellness benefits
  • Healthcare cost information
  • ID Cards
  • Plan document

If you are a client or broker with questions about an existing plan, please contact your client relationship manager.