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spb results iconbox2
November 17, 2020 Sue Riordan
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Supporting over 2 million members nationwide

Putting the people serve at the heart of what we do.

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Proud subsidiary of Aetna® and CVS Health®

Bringing together national scale and deep health care expertise.

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Net Promoter Score® (NPS®) of 57

Far exceeding industry benchmarks for customer loyalty.

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Average client retention rate of 93%

Reflecting strong performance and trusted client relationships.