spb results iconbox2

spb results iconbox2

November 17, 2020 Sue Riordan

1.7 million members nationwide

We’re steadily ranked as one of the nation’s largest TPAs.

Proud subsidiary of Aetna and CVS Health

We’re proud to be part of the Aetna and CVS Health family.

Net Promoter Score (NPS) of 51

We have an excellent score for customer satisfaction and loyalty.

Three year average retention rate of 91%

Our customers stick around, year over year over year.