spb_results_iconbox2 spb_results_iconbox2 February 14, 2023 Lisa Winter 1.5 million members nationwide We’re the second largest TPA* in the nation * Ranked by 2021 benefits claims revenue; Business Insurance, May 2022. 91% average retention rate Over the last three years (2020 – 2022) Net Promoter Score (NPS®) of 56 Net Promoter ScoreSM (NPS®) of 56, which falls within the NPS range indicating excellence (50 or higher) Subsidiary of Aetna and CVS Health Access to over 1.6 million providers nationwide, unmatched network discounts and one of the largest pharmacies 0 Likes
