SPBresultsLW SPBresultsLW February 17, 2023 Lisa Winter 1.5 million members nationwide We’re the second largest TPA* in the nation * Ranked by 2021 benefits claims revenue; Business Insurance, May 2022. 91% average retention rate Over the last three years (2020 – 2022) Net Promoter Score (NPS®) of 56 Net Promoter ScoreSM (NPS®) of 56, which falls within the NPS range indicating excellence (50 or higher) Subsidiary of Aetna® and CVS Health® Access to over 1.6 million providers nationwide, unmatched network discounts and one of the largest pharmacies 0 Likes
